The best Practices Manual has been broken down into the discreet sections listed below. Each of the files is in PDF format. Click on the links to open the file and then save it to your hard drive or you can print out the sections in which you are interested.

Best Practices Chapter 1 (PDF file)

Chapter 2: Balancing the needs of people and wildlife  (PDF file)

Chapter 3: Legal issues  (PDF file)

Chapter 4: A common sense approach to safety on the job  (PDF file)

Chapter 5: Best practices: A step-by-step guide  (PDF file)

Chapter 6: Professionalism (PDF file)

Appendix A: Glossary of wildlife terms (PDF file)

Appendix B: Control tips for common nuisance species in New York (PDF file)

Mammals

Bats	Moles (star-nosed, hairy-taled, Eastern	Skunk (striped)
Chipmunk	Opossum	Squirrels
Coyote	Rabbit (Eastern cotton tail)	Voles (pine and meadow)
Foxes	Raccoon	Woodchuck
Mice (house, white-footed, deer)	Rat, Norway

Reptiles: Snakes (garter, milk, rat, and water snake, some information about those found statewide)

Birds: Pigeon; Starling, European

Appendix C: Beyond the routine: What to do when a customer calls with a complaint about protected wildlife species (PDF file)

Federally (and state) protected migratory birds

American crow	Gulls
Canada geese	Woodpeckers

Game species managed by the NYS DEC

 

Black bear	Muskrat
Beaver	Wild turkey
Deer, white-tailed

Appendix E: Resources (PDF file)